Before you buy
Ask which platform, package, or bundle fits the account you are trying to grow.
Sales + Support
Need a hand?Get the right route fast.
Product questions, launch timing, custom bundles, delivery help, or account support. Start with the channel below so the team gets the right context first time.
Human handoffSecure handoffReplies continue by email
Pick the right lane
Tell us where you are in the journey.
After checkout
Existing customers should use dashboard support so the team can see the order and profile.
Delivery questions
Bring the platform, handle, order email, and what you expected to happen next.
Existing customers
Open account-linked support.
Best for missed posts, active boosts, billing context, onboarding, and escalation. Dashboard support attaches your account history to the conversation.
Email fallback
hello@socialgrowthengine.com
Prefer async? Send the account handle, platform, order email, and what you need. Include screenshots for delivery or billing questions.
Business hours
Monday to Friday: 9am to 6pm GMT. Weekend support is limited, but chat and email replies continue as the team catches up.
What to include
Platform, handle, product, checkout email, and target post if there is one. The more specific the first message is, the faster the team can route it.